Shipping policy

SHIPPING POLICY

At BELBAH & CO., our products are prepared with care in small batches. Please review the information below before placing your order.

ORDER PREPARATION

Please allow up to 5 business days for your order to be prepared and properly set before shipping.

Orders placed Monday–Friday by 12:00 PM Central Time begin processing that business day. Orders placed after 12:00 PM, on weekends, or on holidays begin processing the next business day.

Preparation time is separate from carrier transit time.

SHIPPING DAYS

To help reduce the amount of time personal-care products spend sitting with carriers over the weekend, BELBAH & CO. generally ships orders Monday–Wednesday.

Depending on when your preparation period is completed, your package may be held until the next available shipping day.

SHIPPING RATES

Available shipping options and rates are displayed at checkout. Shipping charges are calculated separately from product preparation time.

DELIVERY & CARRIER DELAYS

Once your order has been transferred to the shipping carrier, delivery times and carrier delays are outside of BELBAH & CO.'s direct control.

Tracking information will be provided when your order ships.

SHIPPING ADDRESS

Please carefully review your shipping address before completing your purchase. Customers may be responsible for additional shipping charges if an order must be reshipped because of an incorrect or incomplete address.

DAMAGED, LOST OR MISSING PACKAGES

If your order arrives damaged, please contact BELBAH & CO. within 2 days of delivery and include your order number along with clear photos of the product and packaging.

If tracking indicates that your package is lost or delivered but you cannot locate it, please contact us so we can help determine the appropriate next steps with the carrier.

QUESTIONS

For questions about your order or shipping, please contact BELBAH & CO. through the contact information provided on our website.